Minnesota Public Radio slideshow:
911 call centers understaffed
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Workers at the 911 call center near Duluth are putting in 12-hour shifts, and doing forced overtime as well. The problem is common in emergency call centers around the country. (MPR Photo/Stephanie Hemphill)

Workers at the 911 call center near Duluth are putting in 12-hour shifts, and doing forced overtime as well. The problem is common in emergency call centers around the country.

(MPR Photo/Stephanie Hemphill)
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