Minnesota Public Radio slideshow:
911 call centers understaffed
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Dana Potvien supervises the St. Louis County emergency communications center near Duluth. She says it takes nearly a year to train a new 911 dispatcher. Two unexpected retirements have left the center short-staffed. (MPR Photo/Stephanie Hemphill)

Dana Potvien supervises the St. Louis County emergency communications center near Duluth. She says it takes nearly a year to train a new 911 dispatcher. Two unexpected retirements have left the center short-staffed.

(MPR Photo/Stephanie Hemphill)
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